PRIVACY POLICY


Effective Date: December 14, 2024At Villa Riad, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and payment details when you make a booking or subscribe to our newsletter.

  • Non-Personal Information: We may automatically collect non-personal information about your device and usage patterns, including your IP address, browser type, operating system, and pages you visit on our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Booking Management: To process and confirm your reservations.

  • Customer Communication: To send you confirmation emails, respond to inquiries, and provide customer support.

  • Marketing: To send promotional materials and newsletters, if you have opted in to receive them.

  • Website Improvement: To analyze user behavior and enhance the functionality and user experience of our website.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings.

  • Analyze website traffic and usage patterns.

  • Provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings, and you may choose to decline cookies. However, this may affect your ability to use certain features of our website.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers to assist with our operations, including:

  • Payment processors

  • Email marketing services

  • Website analytics providers

These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

To exercise these rights, please contact us at [contact email].

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for choosing Villa Riad!
We are committed to safeguarding your privacy and appreciate your trust.